Mailroom Associate- Chandler, AZ

Overview

Requisition Number: 103402

Mailroom Associate

Location: The role will be onsite Monday through Friday in our Chandler headquarters

Shift: 8 am - 5:30 pm

Pay: $21.50/hr plus full benefits

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune's World’s Best Workplaces list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

The Mailroom Associate is responsible for performing all mailroom and ancillary functions such as processing inbound/outbound mail, parcel shipments; including domestically and worldwide. Incumbents will perform mailroom duties in a timely manner to meet SLAs consistently and will identify and take the initiative to resolve problems common to the position.

• Shipping and Receiving — Processes all inbound and outbound overnight shipments throughout the campus. Receives, logs, and delivers, and tracks all incoming UPS, Fed Ex and courier packages daily.
• Manages the daily, weekly, and monthly schedule of global campus to campus packets and remote teammate packets.
• Manages and maintains online UPS shipping access and removal.

USPS / Interoffice Mail

• Responsible for distribution of all packages and deliveries processed through the mailroom.
• Open, stamp, sort, and deliver all US mail as according to policy.
• Process all outgoing mail which includes weighing and applying the appropriate postage and deliver to the Post Office
• Order shipping supplies through Pitney Bowes, UPS, and USPS.
• Filter out incoming checks for Accounts Receivable.

Mail Room Services Support

• Procure, dispense and maintain office supply inventory. Maintain stationery inventory.
• Assist customers/clients during campus site visits.
• Transport mail between facilities - if applicable.
• Provide Iron Mountain off-site records assistance.
• Provide company business card assistance.
• Administer UPS Campus Ship process.

Receptionist

• Provide back up to switchboard receptionist position as needed.

Facilities

• Provide back up to Facility Technician I position as needed.
• Other departmental functions and projects as directed / required by management.

• High school diploma or general education degree (GED) and at least one (1) year of previous mail room experience.
• Working knowledge in the operation of high speed mailing equipment
• Excellent organizational, verbal / written communication, and customer service skills
• Computer literate with working knowledge Microsoft Excel, Word and Outlook
• Customer service focused
• Ability to work well with others
• Ability to coordinate mail room activities
• Applicant must have a valid drivers license and an excellent driving record (not to exceed three (3) moving violations and / or accidents in the past three (3) years)
• Must be able to lift / move materials of 50+ lbs.

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, and operate a computer, telephone and keyboard; reach, stoop and kneel.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job.…