Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to improve our business with Block Next, a multi-year roadmap focused on innovation, client experience, and sustainable growth.

Join H&R Block as a seasonal Client Service Professional/Receptionist to focus on how to wow clients now and in the future, helping clients make confident, informed decisions about their lives, careers, and money, and building client relationships that strengthen over time.

Note: This is a sponsored job posting; refer to the employer for full details.

Equal Opportunity statement: H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients’ needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience
• Experience in a fast-paced environment
• Previous customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility may apply)

H&R Block remains committed to building a Connected Culture—where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who help each other grow and succeed.