Field Service Tech

Summary

MDS Staffing is looking for a Field Service Technician (FST) responsible for inspecting and installing equipment, working with contractors on‑site for successful installation of equipment and reporting on project status. The FST will maintain, troubleshoot, repair customer equipment as required, perform in‑house testing and documentation, and provide technical support for field startups, warranty claims, and maintenance contracts.

Location:

Champlin, Minnesota

j-1026

Job Type Direct Hire

Compensation $30 - $55 / hr

This is a full‑time salary position. Typical working hours are Monday to Friday, 7:00 a.m. to 5:00 p.m. Occasional additional or off‑hours work may be required; such time will be compensated via additional PTO or one‑time bonuses.

• Installation and troubleshooting of low and medium voltage switch gear, ATS’s, circuit breakers, protective relays, and control systems.
• Provide technical support for field startups, warranty claims, and maintenance contracts.
• Troubleshoot and assist in configuration of control systems utilizing PLC/HMI control platform.
• Travel occasionally overnight and off‑hours as required to support installation, start‑up, and maintenance of equipment.
• Perform product testing and test result reporting.
• Assist with redline drawing updates.
• Develop and maintain effective working relationships with manufacturers and vendor representatives.
• Resolve customer disputes and inquiries promptly to ensure equitable resolutions and maximize customer satisfaction.
• Project a positive, professional image of the company in all communications with customers, vendors, and suppliers.
• Stay current with product updates and code changes.
• Develop and deliver training on client applications.

• 3+ years’ experience in a Field Service role.
• Experience programming PLCs and HMIs.
• Understanding of 3‑phase power systems preferred; knowledge of power distribution, AC/DC, voltage circuit theory, and practical troubleshooting skills.
• Training in electrical theory and technologies; understanding of low‑voltage and/or medium‑voltage electrical equipment preferred.
• Experience with diesel power generation related controls, including paralleled systems.
• Strong background in electrical power including low and medium voltage and experience with most types of switch gear testing.
• Reading schematics and blueprints for power control, automation, and customer technical support.
• Superior problem‑solving, project management, and analytical skills.
• Working knowledge of Microsoft Office products, including Outlook, Excel, Word, and PowerPoint.

• Ability to sit, bend, or stand for extended periods.
• Ability to operate testing equipment safely and effectively.
• Willingness to work flexible hours, including weekends, holidays, and night work; may require out‑of‑town travel.
• Must carry a mobile phone and be available to take customer calls.
• Must possess and maintain a valid Driver’s license in good standing.
• Must possess and maintain a valid United States Passport for international travel.