Social Services Career Trainee

Overview

Job

Requisition  | Opening Date: 01/20/2026 | Closing Date: 02/02/2026 | Agency:
Department of Human Services | Class

Title:

SOCIAL SERVICES CAREER TRAINEE - 41320 | Salary:
Anticipated Salary: $4,586 - $6,228 per month ($55,032 - $74,736 per year) | Job Type: Salaried | Category:
Full Time | County:
Champaign | Number of Vacancies: 2

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. The Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on the job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in the Champaign Office. This position will develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as TANF, MANG, AABD, Group Care, SNAP or other such cases.

This position also informs clients of changes in Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of client for referral to appropriate services; and receives training in records management and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility.

The Division helps Illinois residents by connecting them with programs and services to improve health and well-being and promote self-sufficiency and integrity of families.

• Receives on the job training for six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as TANF, MANG, AABD, Group Care, SNAP or other such cases.
• Informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.
• Receives training in managing earned income cases and in determining continued eligibility for TANF.
• Evaluates requests and identifies special needs of client for referral to appropriate services.
• Receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility.
• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in social science or a related field of the social sciences.

Mon-Fri, 8:30am - 5:00pm

206 W. Anthony Drive, Champaign, IL 61822

Division of Family and Community Services
Region 3
Case Management
Champaign Office/Champaign County

Champaign

DHS.Hiring Unit

Social Services

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour &…