Install Helper

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Job Title:

Install Helper

Reports To:

General Manager or Lead Installer

Category:
Installation

Location Name:
Chief Bauer Service Experts

Location Address: 3611 N Staley Rd Suite G, Champaign, IL 61822

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Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary

Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision.

• Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home
• Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications
• Assists in the installation of ducts and duct fittings
• Performs duties so as to deliver excellent customer service and sustain high levels of customer satisfaction
• Assists in the delivery and removal of equipment needed to complete the installation work
• Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and properly accounted for
• As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner
• Represents the company professionally, honestly, and ethically in all business matters and concerns
• Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
• Performs similar/other duties as needed or assigned
• Regular, reliable attendance

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
  
  Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devices or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform act that may endanger the safety or well-being of others
• Does not engage in any pranks, contests, or rough boisterous behavior
• Works in compliance with applicable legislative requirement

• High school diploma or GED with additional training and 0 to 2 years’ experience in HVAC with technical training certification preferred
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
• EPA and safety certifications required
• Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
• Basic skills in reading wiring diagrams
• Effective communication skills to communicate with customer and to provide excellent customer service
• Effective and efficient time-management and organizational skills
• Valid driver’s license with acceptable driving record
• Available to work flexible hours and on-call shifts as needed
• Ability to stand and walk and to climb ladders and attic stairs…