Sales Floor Lead

# Sales Floor Lead##### Champaign, United States Looking for a Sales Floor Lead!

Starting at $20 per hour based on experience

The Sales Floor Lead plays a critical role in driving retail revenue and ensuring an exceptional customer experience. This hands-on leadership position is responsible for executing sales strategies on the floor, mentoring a team of sales associates, and optimizing merchandising and customer flow. The ideal candidate possesses exceptional leadership skills, a deep understanding of merchandising and sales tactics, and a results-driven mindset.

Note:

This role includes all standard Sales Associate responsibilities, with additional leadership and strategic duties outlined below.

Essential Functions
* Develop, implement and adapt in-store sales strategies to meet or exceed revenue targets.
* Analyze daily sales data and market trends to adjust strategies based on real-time data.
* Lead, coach, and mentor the sales team through on-the-floor guidance and feedback.
* Manage merchandising layout and product placement to maximize conversion.
* Maintain a high standard of customer service and resolve issues as needed
* Build and maintain customer relationships through follow-ups and loyalty programs.

Additional Responsibilities.
* Stay current on emerging sales technologies.
* Develop and deliver ongoing training for new hires and existing staff to improve sales skills and product knowledge.
* Collaborate with the marketing team to align in-store promotions with digital advertising efforts.
* Work with fulfillment and inventory teams to ensure timely and accurate order processing.
* Track and report on sales KPIs, team performance, customer satisfaction scores, and inventory turns using CRM and ERP tools.
* Other tasks as requested. At Simplified, we operate as a team, and everyone contributes wherever needed.

Necessary Skills/Qualifications
* 3+ years of experience in retail sales leadership, preferably in electronics or tech.
* Demonstrated ability to lead and develop high-performing sales teams.
* Strong merchandising skills and understanding of retail sales cycles.
* In-depth knowledge of consumer electronics, especially computers and accessories.
* Effective communication and interpersonal skills.
* Proficiency in CRM systems and sales tracking tools.
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