Provider Communications Program Executive

Overview

The Provider Communications Program Executive serves as a strategic leader responsible for developing, implementing, and optimizing integrated communications aimed at enhancing provider engagement and supporting organizational objectives. This role works across multiple channels to ensure that messaging is consistent, impactful, and tailored to the needs of provider audiences.

• Certifications:
  
  none
• Education:
  
  Bachelor's Degree in Communications;
  Bachelor's Degree in Related Field;
  Bachelor's Degree in Healthcare Administration;
  Bachelor's Degree in Public Relations
• Work Experience:
  
  Provider relations;
  Healthcare marketing;
  Communications;
  Project management

• Develop, implement, and continually optimize provider communications to support the organization’s strategic priorities, mission, and values.
• Collaborate with internal and external stakeholders to ensure timely, clear and consistent information flow to and among providers.
• Work in partnership with Mar Comm team to create informative content (e.g. blogs, videos, and case studies) for distribution through established internal and external communication channels.
• Work with Mar Com colleagues as needed to support brand, service line, and ad hoc campaigns to highlight priority specialties and services in need of growth.
• Work closely with clinical leaders and develop provider feedback loops to maintain transparency and understand needs and perspectives.
• Implement and carry forward the strategic content strategy including planning, content creation, distribution, and impact analysis.
• Lead the development of newsletters, email campaigns, webinars, digital platforms, and in-person events tailored to provider audiences.
• Implement innovative tactics to enhance provider participation and feedback, leveraging data analytics and regular surveys to measure engagement and satisfaction.
• Establish metrics that track program outcomes, provider satisfaction, and the effectiveness of communication strategies.
• Report findings to leadership and recommend continuous improvements.
• Create consistent opportunities for ongoing provider engagement and inclusion with cross-collaboration between regions.
• Support extended visibility and advocacy between provider group colleagues through online platforms, like Doximity.
• Manage multiple priorities, projects and deadlines and can do so independently while ensuring leadership and clients are apprised of progress toward goals.
• Ensure communications are consistent with the organization’s brand and regulatory standards, yet adaptable to the unique needs and preferences of different provider segments.
• Proven ability to manage complex projects, prioritize competing demands, and deliver high-quality results within deadlines.
• Exceptional written and verbal communication skills, with a talent for crafting concise messaging.
• Strong interpersonal skills and experience collaborating with cross-disciplinary teams and stakeholders at all levels.
• Expertise in digital communication platforms, analytics tools, and emerging technologies.
• Understanding of healthcare delivery systems, compliance requirements, and provider workflow.

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College.

Carle Bro Menn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopston Regional Health Center hold…