Patient Services Representative; PSR

Full-time work! Are you a bilingual individual focused on healthcare seeking a position after class? If so, join Promise Healthcare! We are a team dedicated to improving the health of the community through treatment, prevention, and education. This is a great opportunity to get your foot in the door where your healthcare knowledge can grow.

If so, we want you to be part of an amazing team that changes the lives of patients daily. As a Patient Service Representative 1!

The Patient Service Representative 1 coordinates and participates in duties such as daily clinic preparation, patient identification, check-in, charge posting, cash management, and basic appointment scheduling. They convey a positive image and provide information to meet patient needs. As a team member, you should enjoy learning, support multiple departments, work independently, and have reliable transportation.

Qualifications:

Educational Requirements:

• High school diploma or equivalent (preferred)

Experience Requirements:

• Previous public contact experience, basic computer skills, familiarity with fax machines, copiers, and office equipment

Additional Requirements:

• Reliable transportation
• Bilingual in Spanish (required)

Skills and Knowledge:

• Strong communication skills
• Ability to work independently
• High confidentiality standards
• Multitasking ability
• Attention to detail
• Ability to prioritize and work under stress and interruptions
• Adaptability to change and decision-making in uncertain situations