RN​/Administrative Coordinator - Hematology-Oncology

Job Details

Job Location
:
University (LLC) - Champaign, IL 61820

Position Type
:
Full Time

Education Level
: 2-Year Degree

Salary Range
: $32.12 - $44.16 Hourly

Job Shift
: 1st Shift

Job Category
:
Nursing

Christie Clinic's department of Hematology-Oncology is seeking a full-time RN/Administrative Coordinator at the University clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

Make a difference in Oncology services by providing standards based professional nursing care within an ambulatory Hematology Oncology clinic. Enjoy advanced cognitive and indirect nursing care combined with hands‑on direct contact with patients. Coordinate individual patient care and experience. Preserve and protect the Oncology Provider-Patient relationship.

RN

JOB DUTIES:

(This list may not include all the duties assigned.)

• Create a calm, informed, dependable, and forward moving clinical environment supporting expert Oncology provider service to Hematology and Oncology patients.

• Prepare in advance for provider office visits including chart review, care coordination, result integration, and provider note preparation.

• Directly support medical practice flow by providing nursing care within the patient exam room.

  • Accurately reconcile medications.

  • Prepare and pend prescriptions for providers.

  • Document patient concerns.

• Independently triage patient concerns presenting through in person interactions, portal messages, and telephone encounters. Communicate needs effectively to provider where applicable. Ensure timely and proper follow‑up is completed with patient.

• Act as a liaison between the patient and provider regarding any complaints, concerns, etc.

• As directed by provider, communicate test results, clinical answers and next steps to patients and family members.

• When appropriate, enter EMR orders (verbal and protocol based).

• Oversee referred testing including genomic/molecular profile testing (Neo Genomics, Mayo Labs, Exact Sciences, Natera, Foundation One, etc).

• Surveillance the completion of oncology provider orders performed in other Christie departments and external referral entities.

• Administer prescribed office‑based injectable medications and treatment in accordance with nursing standards and as directed by provider.

• Prepare patient, environment, equipment and aid provider during treatment, examination and/or testing of the patient. (Bone Marrow)

• Document timely and accurately within the EMR.

• Demonstrate excellent nursing skill within a team‑based experience. Co‑create wins for the patient, the provider, and other team members.

• Ensure that provider is supported through advance preparation of Tumor Board notes and nurse attendance at Tumor Board.

• Prevent, Anticipate, Identify, and Solve issues on behalf of the patient and practice. Where needed, provide real‑time escalation of issues to Clinical Manager.

• Regularly participate in daily department huddle to create improvement in department workflows and results achieved.

COORDINATOR

JOB DUTIES:

(This list may not include all the duties assigned.)

• Maintain provider schedules including accurate working hour and patient appointments to maximize patient and departmental flow.

• Manage the inbound Hem‑Onc Consultation WQ and distribute patients per guidelines.

• Oversee the External Hem Onc Referral WQ performance by team members.

• Interview, hire, develop, and retain team members.

• Mature the Christie Management System. Daily‑Weekly‑Monthly.

• Lead team in daily Safety focus using the Christie Safety System.

• Investigate and resolve patient complaints.

• Investigate and resolve provider concerns.

• Facilitate connections between clinical and support departments throughout the organization.

• Create annual budget in partnership with Clinical Manager.

• Monitor performance against budget monthly.

• Develop, record, and communicate department workflows.

• Surveillance performance of standard work to optimize results created.

• Optimize practice efficiency and effectiveness.

• Prevent department distractions and ensure team focus on patient‑provider needs.

• Oversee all operational functions of the office practice.

• Perform related work as required.

• Provide timely recognition, feedback,…