Accounts Receivable and Billing Manager

Chamblee, Georgia, United States (On-site)

Gallo Legal Services is seeking a highly organized and process-driven Accounts Receivable & Billing Manager to lead and scale the full receivables function. This is a newly structured leadership role responsible for overseeing billing, cash application, and collections
, while ensuring accuracy, consistency, and accountability across the entire AR lifecycle.

The AR & Billing Manager will manage a growing team that includes:

• Billing Coordinators
• Cash Application Specialist
• AR Specialist (Collections)

This role requires a hands-on leader who can balance day-to-day execution
, people management, and continuous process improvement in a fast-paced professional services environment.

• Lead the day-to-day operations of Billing, Cash Application, and Collections
• Serve as the primary escalation point for complex AR, billing, and client account issues
• Ensure accurate, timely, and compliant invoice generation across all service lines
• Oversee collections strategy, AR aging, and escalation protocols
• Ensure all incoming payments are accurately applied and accounts remain audit-ready
• Build, maintain, and review AR dashboards and reporting (aging, trends, risk areas)
• Establish, document, and enforce AR and billing policies, procedures, and controls
• Identify process gaps, root causes of errors, and opportunities for improvement
• Train, coach, and manage AR team members; conduct regular check-ins and reviews
• Partner cross-functionally with Operations, Sales, Scheduling, Production, and Finance
• Support month-end close with clean reconciliations and documentation

• 5+ years of experience in Accounts Receivable, Billing, or Finance operations
• 2+ years of experience leading or managing AR, Billing, or Finance teams
• Strong understanding of billing execution, collections, and cash application
• Experience in professional services or legal services environments strongly preferred
• Highly detail-oriented, process-driven, and comfortable enforcing standards
• Calm, structured leader with strong written and verbal communication skills
• Advanced proficiency in Google Sheets and billing/accounting systems
• Ability to build reporting and controls beyond out-of-the-box tools
• Competitive compensation based on experience
• Health, dental, and vision insurance
• Short-term disability and life insurance
• Retirement savings plan
• Stable, collaborative work environment

• In-person position based in Chamblee, GA
• Standard business hours
• Structured, professional office environment

Equal Opportunity Employer

Gallo Legal Services is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability, genetic information, gender identity, gender expression, or any other characteristic protected by law.