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EdTech Support Specialist

Job in Chamblee, DeKalb County, Georgia, USA
Listing for: PlayOn
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A dynamic growth-stage company is seeking a Support Specialist to provide exceptional customer service to partner schools and fans. The role involves handling customer requests via email, phone, and chat, maintaining high satisfaction levels, and creating helpful Knowledge base content. Ideal candidates will have customer service experience, excellent troubleshooting skills, and a Bachelor's degree in a related field is preferred.

This position offers a hybrid work environment and various benefits including medical insurance and 401K matching.
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