Business Development Inside Sales Representative

Location

Cerritos HQ Office

Base Salary + Commission + Bonuses

The Business Development Inside Sales Representative drives top-line growth by identifying new opportunities, qualifying leads, and strengthening relationships with both vendors and in-house clients. This role blends proactive outbound prospecting with high-quality customer support. Acting as both a hunter-focused on outreach and engagement—and a sales representative—managing and growing existing accounts—this position is essential to our overall sales success.

• Business Development & Lead Generation
  • Conduct cold calls, outbound outreach, and follow-up campaigns to vendor leads, inbound inquiries, and dormant accounts.
  • Qualify new prospects by identifying needs, budgets, timelines, and key decision-makers.
  • Collaborate with sales management to identify strategic growth opportunities within assigned territories or verticals.
  • Provide additional business development support as needed.
• Inside Sales & Customer Support
  • Create and deliver accurate customer quotes in a timely manner.
  • Process customer purchase orders, ensuring correct pricing, terms, and delivery expectations.
  • Manage quote logs, open orders, and backlog reports through internal systems or customer portals.
  • Track, review, and follow up on open opportunities, quotes, and pending orders.
  • Provide additional sales support as needed.
• Customer Experience & Relationship Management
  • Serve as the primary point of contact for day-to-day customer inquiries.
  • Identify customer needs and provide tailored solutions to ensure a high level of satisfaction.
  • Build strong, trust-based relationships with customers, vendors, and internal departments.
  • Coordinate with purchasing, logistics, vendors, and suppliers to ensure on-time delivery and accurate order fulfillment.

• 2+ years of experience in business development, inside sales, customer service, or a related role.
• Demonstrated success with cold calling, outbound outreach, or lead management preferred.
• Strong critical-thinking, problem-solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRMs, ERP systems, or customer portals is a plus.
• Ability to thrive in a fast-paced, multitasking environment.
• High level of accuracy, accountability, and customer-service orientation.
• Flexible, adaptable, and able to shift priorities as needed.

• Competitive salary
• Medical / Dental / Vision coverage
• 401(k) plan
• Paid vacation
• Additional company perks

Golden Star Technology Inc. (GST), headquartered in Cerritos, CA, is a leading provider of IT and AV solutions for small to midsize businesses, enterprises, government agencies, and educational institutions. Founded in 1985, GST has grown by offering a wide range of products, custom configurations, and exceptional customer service across industry‑leading technology platforms. Learn more at