Shift supervisor, Warehouse

Job Description Job Statement

Under the direction of the Shift Manager or Distribution Manager, the Shift Supervisor oversees daily warehouse operations including receiving, storage, picking, and shipping of case goods and related materials. This supervisory role involves hands‑on duties in addition to leading a team of full‑time, part‑time, and temporary warehouse employees.

• Lead and participate in daily warehouse tasks: receiving, storing, picking, and shipping.
• Ensure team compliance with company policies, safety standards, and procedures including ISO 9001, HACCP, and GMP.
• Conduct pre‑shift meetings to review schedules, safety, and work assignments.
• Monitor workflow and ensure timely completion of daily tasks.
• Use warehouse systems (IFS, IWS, and other software) to track inventory and productivity.
• Maintain accurate and efficient labeling, documentation, and product tracking.
• Oversee Inspection and operation of teammates warehouse equipment including forklifts, pallet jacks, and dock tools.
• Manage product placement and space optimization in storage areas.
• Verify condition of incoming/outgoing trailers, boxcars, and dock equipment.
• Oversee secure load handling with correct use of load locks, airbags, and dunnage.
• Conduct daily inspections of equipment and facilities, report maintenance or safety issues.
• Ensure waste (cardboard, plastic) is disposed of properly using compactors and bins.
• Oversee battery charging/changing and propane refueling.
• Monitor inventory levels and notify management when supplies need restocking.
• Ensure team members complete equipment safety checks before use.
• Train, support, and coach team members as needed.
• Maintain a monthly accuracy rate of at least 99.6% on all product movements.
• Perform other duties as assigned by management.

• High School Diploma or GED required.
• Minimum 3 years of warehouse or logistics experience.
• At least 1 year in a leadership role (Lead or equivalent).
• Experience with warehouse automation or conveyance systems is a plus.

• Basic knowledge of wine product types and packaging preferred.
• Able to read, write, and communicate effectively in English.
• Intermediate computer skills; familiarity with Excel and warehouse systems.
• Ability to learn and use operating systems including IFS, IWS, and Novacura.
• Strong organizational and leadership skills.
• Able to work independently and as part of a team.

• Regularly lift and carry up to 50 lbs.
• Frequent standing, walking, bending, and reaching throughout the shift.

• Warehouse and loading dock environment.
• Cold temperatures and exposure to moving machinery and equipment.

• Required PPE must be always worn as directed by safety protocols.