Sales and Relationship Manager

Introduction:
Our client, a well-established food production company in Centurion, is seeking a Sales and Relationship Manager to drive revenue growth, strengthen client relationships, and expand market presence. The role requires a proactive individual who can identify new business opportunities while ensuring customer needs are effectively aligned with internal operations.

Job Purpose:
To grow revenue and strengthen client loyalty by driving new business development and managing key client relationships. The role aligns sales orders with company operations to ensure customer needs are met while supporting sustainable business growth.

REQUIREMENTS
Minimum education (essential):

• National Senior Certificate
• Diploma or Degree in Business Administration, Marketing, or a related field

Minimum applicable experience (years):

• 5+ years relevant sales experience

Required nature of experience:

• Exposure to the FMCG or food manufacturing industry
• B2B Sales
• B2C Sales
• Customer Relationship Management
• Sales Forecasting
• Key Account Management

Skills and Knowledge (essential):

• Microsoft Office Suite
• CRM Systems
• Strong professional sales and negotiation experience

Other:

• Proficient in Afrikaans and English
• Own vehicle and valid driver’s licence
• PDP licence advantageous
• Willingness to work additional hours, public holidays, and weekends when required.

KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Client Relationship Management & Sales Growth

• Drive sales growth by proactively sourcing and engaging new clients through calls, meetings, and digital communication.
• Build and maintain strong client relationships by providing support on order queries, delivery updates, lead times, MOQs, and product recommendations.
• Continuously engage with the Sales Operations Manager to align client expectations with operational capabilities.
• Identify, pursue, and convert new business opportunities across targeted sales channels.
• Promote the brand through in-store tastings, promotional events, and regional activations to increase product visibility and sales.
• Represent the company at product launches and promotional events as a brand ambassador.

Sales Planning & Operational Alignment

• Compile and submit accurate weekly and monthly sales forecasts to management and the sales team.
• Monitor and communicate sales routes and schedules through daily coordination with internal teams.
• Report monthly sales performance and client insights to Exco and Finance to support strategic decision-making.
• Participate in weekly sales meetings to review targets, progress, and alignment with company objectives.
• Manage product sample logistics, including deliveries and client follow-ups to ensure satisfaction and feedback.

Remuneration Offered
Market related