Centre Manager NHC Health Centre

Job Title:

Medical Practice Manager

Workplace: NHC Medical Health & Dental Centre Centurion

Position Type:
Permanent

Direct Report:
Operations Manager

To undertake the day‑to‑day management of the Centre building maintenance customers and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre.

All interested applicants are requested to forward the complete CV references and copies of qualifications to the Human Resources at .

• Evaluate and manage work activities all admin, nursing, cleaning, gardener and Patient Care Consultant staff.
• Assist, support and guide Team Leaders.
• Maintain computerised record management systems (medical software) to store and process data such as patient information.
• Daily banking statistics and reports.
• Assist in establishing work schedules, tasks and rosters for staff.
• Maintain effective communication between professionals, staff and patients.
• Maintain and ensure excellent working condition of the health centre.
• Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance as well as to correct errors or resolve problems.
• Investigate and resolve customer complaints by following due process regarding the company’s internal processes.
• Manage and resolve all staffing issues including recruitment, performance evaluations and discipline related concerns as well as monitor the progress thereof.
• Ensure that all maintenance and other contractor duties/work is reported to the Operations Manager and the relevant platform(s).
• Investigate and facilitate disciplinary enquiries.
• Train new staff and orientate within the workplace/centre.
• Adhere to and ensure compliance to all company policies and procedures.
• Assist in conducting regular inspections of the centre and centre premises.

• Matric
• Degree in business management
• 3‑5 years experience in similar role
• 2‑3 years management experience
• GoodX experience will be an added advantage
• Computer literacy (MS Packages Pay Space)
• Healthcare industry experience will be an advantage
• Drivers licence and own transport

• Strong interpersonal skills and conflict management
• Basic financial literacy and understanding
• Flexibility in terms of availability
• Professional communication skills
• Ability to build professional relationships with doctors and patients in promoting patient‑doctor interaction
• Ability to work under pressure
• People management and interpersonal skills

Required Experience:

Manager

Key

Skills:

English, Helpdesk, Asset Management, ABB, Data Mining, Control Engineering

Employment Type: Full‑Time

Vacancy: 1