Dealer Training Academy Manager

Brief Role Description

To develop and implement an integrated People Management Strategy for the Company Brands’ Network (Importers & Dealers) aligned to Group and retail automotive standards. Additionally, through business acumen, manage Company training facilities & assets which service the Brands’ Network in Africa, with a strong focus on technology/digital integration

Possible Tasks within this Role

• Company Network training is an outsourced business service for all Brands, evaluated every three years.

• Develop the Company Brands’ Network People & Talent Strategy for retail automotive, aligned to Group standards.
• Assist in the management of the services supplier through approved governance models & delivery according to contractual Service Level Agreements including annually defined Key Performance Indicators.
• Oversee the delivery of targeted training solutions primarily related to new model introductions and/or technology updates, defined learning paths for key roles in Network (Group Certification), Brand special projects, Group Compliance and Group/Brand ad hoc training and talent management requests.
• Design and communicate the approved catalogue of services, per Brand, and annually publish the service delivery prospectus, training schedules, pricing and standards.
• Oversee the facilities, its assets viz fleet, special tools and equipment ensuring these remain in good condition and managed per Group standards and in compliance with OSHEE.
• Oversee the budgets for both OPEX and CAPEX in line with Group Purchasing Guidelines & monthly financial reporting.
• Maintain service delivery relevance with regular benchmarking in people and talent management, together with trends analysis in Brands’ Network to promote products & services in support of Brands’ strategic objectives through people.
• Drive strong consultation and communication engagements with Brands, set annual Training Needs Analysis Plans and evaluate deliverables monthly, with a minimum of quarterly formal reporting.
• Actively manage interfaces with Company departments viz Purchasing, Finance, Learning Academies, IS & Legal departments.
• Supervise the procurement process for additional service delivery requirements with adherence to Purchasing Guidelines in compilation of specifications and managing all requests for quotations.
• Supervise the support services to all facilities including but not limited to Security, Cleaning, Gardening, Catering, Printing third party providers as per defined Agreements post procurement process.
• Ensure retention all relevant legislative accreditation criteria from various respective legal entities to deliver its services within the South African legal framework. (Mer Seta, QCTO, Tuev, HPCSA)
• Oversee adherence to sound practices in support of data management and data integrity

Qualification requirements

• Bachelor’s degree or equivalent (ideally Business Management or Human Resources Management).
• Experience needed
• A minimum of 5 years automotive industry experience, particularly in training and development.
• Minimum of 5 years’ experience at Supervisory level.

Essentials

• Understanding of retail environments and Importer / Dealer structures
• Sound business / financial acumen.
• Entrepreneurial thinking drive business & customer value-creation.
• Good project management, handling volume and complexity
• Cultural awareness and sensitivity
• Leading teams who are specialists

Added Advantage

• Technical qualification – either technician, or engineering
• Affinity for technology uses and application
• Analytical and conceptual ability.
• Excellent Communication & Presentation Skills
• Understanding data, data management, data analytics
• Experience with Purchasing Guidelines, procurement processes and third-party management
• Understanding of managing outsourced businesses