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Chief Ombud

Job in Centurion, 0014, South Africa
Listing for: Community Schemes Obud Service
Part Time position
Listed on 2026-01-23
Job specializations:
  • Management
    Business Management, Business Administration, Corporate Strategy, Operations Manager
Job Description & How to Apply Below
  • To account for the CSOS programmes regularly to the Board, through the Chairperson, the Executive Authority, and other relevant organisations.
  • To account to the Board on the strategic affairs of the Community Schemes Ombud Service.
  • Oversee an efficient and effective dispute resolution mechanism for Community Schemes.
  • Oversee the regulation of Community Schemes to ensure their good governance.
  • Oversee appropriate administrative systems for the safe custody and control of Schemes Governance documentation.
  • Oversee the provisioning of customer education as an integral part for the good administration of the Community Schemes.
  • Manage the affairs of the Community Schemes Ombuds Service by overseeing the development and implementation of the strategic business plan of the organisation.
  • To oversee the development of the Strategy for the organisation.
  • Ensure the growth of the organisation through devising and implementation of sound and sustainable funding models.
  • Ensure financial viability, by implementing efficient levies collection model.
  • Ensure proper financial management regarding financial planning and reporting, revenue, and expenditure.
  • Ensure alignment of the CSOS long-term strategic plan, APP and business plans to the overall regulatory and legislative requirements of CSOS’s financial plan.
  • Establish strategic partnerships with key stakeholders in order to achieve business objectives.
  • Ensure availability and effective utilisation of resources to support the overall strategy of CSOS.
  • Ensure compliance to legislation and regulatory frameworks.
  • Identify stakeholder and partner requirements synergistic to CSOS in order to support the execution of the strategic priorities.
  • Ensure execution of all Board’s directives.
  • To chair EXCO and present Operational Reports to the Board, periodically, including attending to matters from the Ministry and the Department of Human Settlements as per the Board Delegation of Authority.
  • Lead the implementation of the corporate governance framework to ensure clean administration.
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