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Investigation Facilitator supervisor

Job in Centurion, 0014, South Africa
Listing for: AVBOB South Africa
Full Time position
Listed on 2026-01-23
Job specializations:
  • Management
    Regulatory Compliance Specialist, Risk Manager/Analyst
Job Description & How to Apply Below

We are looking for a highly skilled and detail oriented Investigation facilitator Supervisor to join our dynamic team. The ideal candidate must have strong leadership abilities, a keen eye for detail, and a deep understanding of investigation processes within the insurance or financial services sector. This role requires a professional who can lead a team, ensure compliance with regulatory requirements, and drive process improvements that enhance efficiency and integrity across all investigations.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

Your Responsibilties Will Include
  • Oversee and coordinate all investigation processes to ensure timely completion.
  • Review and approve preliminary investigation reports before submission.
  • Provide mentorship and guidance to investigators, ensuring adherence to company policies.
  • Collaborate with HR, Compliance, Forensics, and other departments to implement remedial actions.
  • Ensure accurate documentation of investigations, findings, and remedial actions.
  • Maintain confidentiality and integrity of sensitive information throughout all processes.
  • Identify and implement process improvements to enhance investigation efficiency.
  • Oversee the preparation and submission of debarment packs for tied agents and brokers.
  • Monitor debarment cases and ensure compliance with FSCA requirements.
  • Provide training and development to the investigation team on methodologies and compliance standards.
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