Centurion Help Desk Technician

Centurion Help Desk Technician

Legal requirements:
Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.

Appointment:
Permanent, full-time position.

Salary: R20 000 – R25 000 CTC per month.

Benefits:
Provident Fund and December Bonus.

Working hours:

Monday – Friday from 08:00 to 17:00.

• More than 2 years' experience with configuring and setting up IT of systems.
• Matric with Mathematics.
• L1 LAN Network (Basic).
• L1 Wireless Network (Basic).
• L1 WAN Network (Basic).
• L1 Phones & Printers (Basic).
• L1 Remote support (Basic).
• L1 Office 365 (Basic).
• L1 Active Directory (Basic).
• L1 Microsoft infrastructure skills (Basic).
• L1 Hardware & Software maintenance (Basic).
• Good understanding of Microsoft Environment.
• Client interaction experience.
• Desktop Support.
• Basic Endpoint Security.

• Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications).
• Support of IT hardware infrastructure at Cape Town Distribution Centre and Cape Branch Offices.
• Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
• Excellent Troubleshooting skills with rapid resolution.
• IT Hardware and Software Support.
• Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office.
• Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support.
• Update and Maintain Asset Register and user configuration on windows, Office
  365, POS, Uniclox.
• Implement and follow through IT infrastructure and applications at Head Office.
• Ability to take ownership of an ICT problem or project from beginning to completion.
• ICT Infrastructure Monitoring.
• IT Record keeping and documenting.
• Planned change control knowledge.
• Implementation of network, Microsoft and security standards.
• Provide support to Head Office, and store end users where required.