Product Operations Specialist API & Warehouse Integration

About the Role

Grade Level (for internal use): 09

The Team: The Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration, striving to optimize data operations and distribution processes to meet the evolving needs of our business partners.

• Design and implement customized file configurations tailored to client needs.
• Provide expert technical troubleshooting and problem-solving for API integrations.

• Deliver technical consultancy to facilitate smooth API integration processes, and data sharing into warehouse solutions, including Snowflake, GCP Big Query and Databricks.

• Lead client migration projects from legacy systems to our Data Delivery platform.
• Champion process optimization and automation to enhance efficiency.
• Manage monthly KPI reporting, generating insights from operational metrics to drive performance improvements.
• Identify and specify application issues, collaborating with Product & Development teams for improvements.
• Engage proactively with senior clients and stakeholders to ensure alignment and satisfaction.
• Facilitate the Agile process for prioritization, coordination, and planning within the team.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience in API integration and programming skills in Python, Java, JSON, SQL, XML.
• Knowledge of data warehouse solutions, including Snowflake, GCP Big Query and Databricks.

• Strong problem-solving skills with a technical troubleshooting background.
• Excellent communication skills for effective client and stakeholder engagement.

• Experience with operational tooling and automation techniques.
• Proficient understanding of software systems and enterprise application development.

• Experience in Azure Dev Ops , Splunk, Salesforce, MS Excel, and Power
  
  BI.

• Ability to generate insights from operational metrics and drive performance improvements.

As a pivotal member of the Product Operations team, you will be instrumental in enhancing and expanding our distribution services. You will collaborate across Data Delivery and Product agile teams to ensure a superior customer experience through seamless onboarding processes. You will collaborate with global teams to translate customer requirements into precise delivery outputs for our extensive customer base. If you have a keen eye for data distribution and thrive in collaborative environments, we encourage you to apply and become a part of our dynamic team.

Advancing Essential Intelligence.

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.

Join us and help create the critical insights that truly make a difference.

Integrity, Discovery, Partnership

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness:
  Health care coverage designed for the mind and body.

• Flexible Downtime:
  Generous time off helps keep you energized for your time on.

• Continuous Learning:
  Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future:
  Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks:
  It’s not just…