Business Analyst

If you are a business analyst looking for an opportunity to make a real impact on the lives of students from disadvantaged backgrounds, and be part of a collaborative and dynamic team, then this is the perfect role for you.

• Commitment:
  Dedicated to the betterment of our end users with a long-term commitment to our mission
• Customer Centric:
  Committed to creating a truly engaging and valued experience for our clients and students to help them succeed
• Empathetic:
  Empathetic to the struggles and challenges that our end-user students face
• Honesty:
  Honest in the way we express feedback to our stakeholders and in the way we conduct ourselves
• Unity:
  Always there for each other in the good and the bad, recognising the importance and difficulty of the mission at hand

If you enjoy working in an environment where all team member's opinions matter, and all voices are heard, then you will fit perfectly into our company culture.

• The following qualifications are acceptable:
  Agile and/ or BA Relevant Tertiary
• Qualification in IT; or Bachelor's Degree in Computer Science;
  Engineering; any proven experience-based equivalent
• Exposure and proficiency with the following tools: MS Office, Gmail, the Google ecosystem of services, Jira (essential), Lucidchart (advantageous)
• Remain curious and eager to improve professional skills
• The successful candidate will be working remotely most of the time. However, candidates must be able to get to the Cape Town/JHB office, client offices or workshop venues as and when required
• Must have stable Wi‑Fi or fibre connection at home, however every new team member at Ex is provided with a state of the art laptop and mobile device
• Completion of an on‑site culture test. To be communicated to shortlisted candidates. It will be a lot of fun
• Completion of a basic technical assessment
• By applying, you consent for us to contact your previous employer to discuss their experience working with you.

• 3+ years hands‑on experience related to Business Analysis, System Analysis, Agile environment experience and Project Management experience highly recommended
• SQL or development knowledge advantageous

• Must be technically strong with a passion for technology as a whole
• Demonstrate a willingness to learn and impart knowledge onto others
• Works well under pressure and meets deadlines
• Adjust quickly to changing priorities and conditions
• Copes effectively with complexity and change
• Innovative problem solver (there will be no shortage of opportunities to learn and try new things)
• Disciplined self‑starter who can work unsupervised/autonomously in a flexible work environment (this is very important if you want to succeed)
• Able to act without being told
• Analytical thinker with attention to detail
• Able to structure and process complex business requirements and translate these to feasible development ideas
• Understands and can speak to all aspects of the software development life cycle (e.g., requirements, analysis, design, implementation, testing, and documentation) and associated execution models (e.g., Waterfall, Agile, Iterative Development, etc.)
• Strategic mindset
• Business insight
• Someone that can act ethically and truthfully
• Can communicate effectively with all stakeholders

• Takes the lead on projects to understand business requirements
• Map/document 'AS-IS' processes and then define 'To-Be' processes
• Leads business engagements and works closely with all stakeholders across IT and business to ensure that the business needs are defined and that the most appropriate solution is selected and implemented
• Work in an agile environment to determine and deliver epics, features and user stories
• Maintain the agile backlogs accordingly
• Defines business cases as required, effectively documenting business processes and business requirements
• Effectively document functional requirements specifications
• Analyses systems and business processes to determine problems, risks, and opportunities for improvement
• Defines and executes test cases and facilitates business acceptance testing
• Facilitate workshop sessions to extract requirements with multiple stakeholders by setting up and facilitating workshops via Google Meets or in person to extract information
• Facilitates the implementation of new or enhanced processes
• Application design, development inputs, testing and system pilots where necessary
• Maintains a deep understanding of the company's systems and processes, and comfortable to decline requests that do not comply with the product vision