Medical Receptionist & Coordinator Gauteng

Duties and Responsibilities

• Warmly welcome patients and visitors to the practice
• Answer incoming calls and respond to general enquiries professionally
• Schedule, confirm, and manage patient appointments
• Verify medical aid/insurance details and handle pre-authorizations
• Collect co-payments and process billing at reception
• Keep the reception area clean, calm, and organized
• Coordinate specialist referrals, lab tests, and diagnostic bookings
• Follow up on test results and assist with continuity of care
• Maintain accurate and up-to-date electronic patient records
• Assist with managing doctor schedules and appointment flow
• Liaise with medical professionals and service providers as needed
• Support the admin team with invoicing, coding, and documentation

• Matric
• At least 2 years  experience in a similar medical receptionist position will be advantageous.
• Experience and knowledge of medical terminology will be advantageous
• Experience with basic medical billing (in-rooms) is essential
• Computer literate
• Experience with medical software (GoodX) will be advantageous
• Afrikaans and English

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

• Monday to Friday, 08h00 - 17h00
• Alternating Saturday mornings
• Over time as needed for emergency situations

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.