Credit Control

Position Purpose
:
To manage and process accounts payable related to medical services, membership fees, and billing inquiries. Handling payments to creditors, ensuring accurate billing, and maintaining records related to medical memberships and services.

Experience: 2 to 3 years’ experience in membership management, billing systems, and customer service within the medical aid environment.

Qualifications: Grade 12
Tertiary qualification in Accounting, Finance or related field.

• Receive, review, and process invoices from medical service providers, suppliers, and other creditors.
• Verify that invoices are accurate and match purchase orders or service agreements.

Payment Management:

• Schedule and process payments to creditors according to agreed terms.
• Ensure timely and accurate payment processing to avoid late fees or disruptions in service.
• Reconcile accounts payable records with statements from creditors to ensure all transactions are accounted for.
• Address any discrepancies or issues that arise during reconciliation.
• Manage billing for medical memberships, including generating invoices, processing payments, and handling renewals.
• Track membership status and update records accordingly.

Record Keeping:

• Maintain accurate records of all financial transactions, including invoices, payment receipts, and correspondence with creditors.
• Ensure records are organized and accessible for audits and reference.

Customer Service:

• Address and resolve inquiries from creditors and members related to billing and payments.
• Provide support and clarification on billing issues, payment statuses, and membership details.

Compliance and Reporting:

• Ensure that all billing and payment activities comply with relevant regulations and organizational policies.
• Prepare reports on accounts payable activities, membership billing, and payment statuses for management.

Coordination:

• Work closely with other departments (e.g., finance, administration) to ensure accurate and efficient handling of financial transactions and membership management.
• Coordinate with medical service providers and suppliers to resolve billing issues and disputes.

Skills and Abilities

• Understanding of financial principles and practices related to accounts payable and billing.
• Experience with accounting software and billing systems, and familiarity with medical billing codes and processes.
• Ability to manage multiple tasks, prioritize workloads, and maintain organized records
• Capability to resolve discrepancies, address billing issues, and find solutions to financial challenges.
• Strong verbal and written communication skills for interacting with creditors, members, and internal teams.
• Focused on providing excellent service to members and resolving their billing-related concerns effectively.
• Awareness of relevant regulations and standards governing medical billing and accounts payable. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Note:
Company reserves the right to close the advert before specified closing date.

PHA has its head office in Westville, Kwa Zulu-Natal. It operates country-wide with a nationally linked network and uses a robust, flexible, as well as integrated system to ensure efficient and effective administration of membership and benefits.