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Senior Associate Operations
Job in
Centurion, 0014, South Africa
Listed on 2026-01-22
Listing for:
WNS Global Services
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Associate role is to support the proactive and reactive retention of customers wanting to cancel their service contracts by doing the following:
- Calling customers to find out if they were happy with a service they received at retailors
- Escalate to retailors or CRC if the customer complains about the service or mechanical faults
- Verify and update customers details
- Update leisure interest of customers
- Essential
- Matric
- Fluent in English and at least 1 African languages (Sotho Zulu)
- Preferred
- Contact centre qualification
- Computer literacy in order to operate customer related information systems
- Knowledge on the automotive industry
No
Employment TypeContract
Key SkillsBusiness, Information Management, Accounting, Corporate Risk Management, Faculty, Jms
Experienceyears
Vacancy1
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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