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Customer Retention Specialist

Job in Centurion, 0014, South Africa
Listing for: WNS Global Services
Contract position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Retention Specialist (Contract)
A prominent service company based in Centurion requires an Associate to assist in retaining customers wishing to cancel their contracts. The role involves contacting customers to gauge satisfaction, addressing complaints, and updating customer details. Essential qualifications include Matric, fluency in English and at least one African language (Sotho/Zulu). Knowledge of the automotive industry and computer literacy are preferred. The position is onsite, and the employment type is contract.
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