Senior. Associate - Operations
Job in
Centurion, 0014, South Africa
Listed on 2026-01-20
Listing for:
WNS Global Services
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Essential Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints. Agents are also responding to complaints from the social media platform.
• 2 years customer service experience
• Call Center experience
• Excellent communication skills
• Telephone Etiquette
• Strong written communication skills
Essential
• Matric• Fluent in English Preferred
• Contact centre qualification and customer care
• Computer literacy in order to operate customer related information systems
Position Requirements
10+ Years
work experience
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