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Customer Service Rep HelpDesk/Support

Customer Experience Improvement Specialist

Job in Centurion, 0014, South Africa
Listing for: Vodafone
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading telecommunications company is seeking a CX Improvement Specialist based in Centurion. The role involves analyzing customer care processes to improve KPI's and operational efficiency. Ideal candidates should possess a relevant degree or diploma, along with 3-5 years of experience in a customer service setting. Core competencies include call center technology knowledge and strong analytical skills. Commitment to diversity and inclusion is emphasized, with a flexible benefits program offered.
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