YESYouth Programme - Front Office Coordinator

Ctrack, in partnership with Youth Employment Service (YES), is committed to creating diverse workplace opportunities for young individuals. Our joint efforts aim to reduce unemployment rates and empower South African youth by equipping them with essential skills and providing meaningful workplace experiences. These initiatives significantly enhance their prospects of securing long-term employment.

Why Choose Ctrack?

At Ctrack, our vision extends beyond the present. We focus on anticipating the future, predicting trends, and staying ahead of the curve. By joining our team, you'll be part of an organization that thrives on innovation, embraces challenges, and shapes the landscape of tomorrow.

Role Purpose

The YES4

Youth Programme Position – Invoicing provides administrative support to the Invoicing Team by processing technician job submissions not received through the Invoicing EQM Tool and by following up on outstanding purchase orders for completed work. This role acts as a key point of contact between the Invoicing Team, Service Control, Technicians, Credit Control, and Sales to obtain all required documentation and information necessary for the timely finalisation of invoices.

Who can apply?

• Unemployed youth who have not previously participated in the Yes4
  
  Youth initiative.
• Aged between 18 and 29
• Must be a South African citizen.
• Must reside close to the workplace area
• Must not have a criminal record.
• Must be able to start employment on 1 May 2026.
• Highest Qualification to be Grade 12
• Qualifications aligned to the position would be an advantage

Duration?

12-months

How much will you earn?

R5000 stipend monthly

Duties & Responsibilities

Case Reports

• Review case reports and investigate any cases where an invoice number has not been generated.
• Verify if the technician's worksheet has been submitted via the Invoicing EQM Tool.
• Follow up on missing worksheets with Service Control and Technicians.

Outstanding Purchase Orders

• Follow up on all queries relating to outstanding purchase orders for completed work with Service Control, Credit Control, or Sales.
• Review required documents for accuracy and completeness when received.
• Forward all complete documentation to the appropriate Invoicing Clerk for invoice finalisation.

Pro Forma Invoices

• Assist in preparing pro forma invoices on the ERP system when needed.
• Forward pro forma invoices to the relevant Service Controller or Sales Representative for PO processing.

Invoicing:
Upgrade/Renewal De-installation Cases

• Assist with raising invoices for upgrade and renewal contract de-installation cases.
• Ensure all information is accurate before loading it into the ERP system.

Advantageous Qualifications

• Certificate or Diploma in:
Accounting

• Financial Administration

• Bookkeeping

• Business Administration

• Office Administration

• Supply Chain or Procurement Administration

• Training in ERP/accounting systems (SAP, Sage, Quick Books, Tally, etc.)

• Excel training (intermediate to advanced)

Advantageous Skills & Competencies

• Strong numerical and analytical ability

• Intermediate Excel proficiency (VLOOKUP, pivot tables, formulas)

• Familiarity with invoice processing or purchase order workflows

• Ability to identify errors or inconsistencies in worksheets and POs

• Strong administrative accuracy and attention to detail

• Excellent communication (written & verbal)

• Ability to collaborate effectively with multiple teams

• Learning agility — ability to learn new systems quickly

• Strong organisational and multitasking skills

Additional Skills

• High accuracy in data entry

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Familiarity with invoicing or ERP systems (advantageous but not required)

• Competent with email and digital communication tools

Administrative Skills

• Strong time-management capabilities

• High attention to detail

• Ability to prepare reports and documentation

• Ability to manage multiple follow-ups and outstanding items

Interpersonal Skills

• Clear communication skills

• Teamwork and collaboration

Analytical & Problem-Solving

• Ability to identify discrepancies

• Ability to resolve issues such as missing documents or incorrect…