Inside Sales Representative; On-Site

Overview

The Internal Sales Representative is responsible for driving revenue growth by managing inbound and outbound sales activities, nurturing leads, building customer relationships, and supporting the overall sales cycle from qualification through close. This role partners closely with Marketing, Customer Success, and Account Executives to ensure a consistent and high-quality sales experience.

• Lead Generation &
  
  Qualification:
  
  Manage inbound leads and conduct outbound outreach to targeted prospects.
• Qualify leads based on customer needs, budget, timeline, and decision process.
• Maintain accurate lead activity and status updates within the CRM.
• Sales Pipeline Management:
  Develop and manage a consistent pipeline of opportunities.
• Schedule discovery calls, demos, and follow-ups for Account Executives or self-manage depending on complexity.
• Provide timely and proactive communication to prospects throughout the cycle.
• Customer Engagement:
  Understand customer pain points and business objectives to position solutions effectively.
• Deliver product overviews or introductory demos when appropriate.
• Build strong, trust-based relationships with prospect accounts.
• Collaboration & Handoff:
  Coordinate with Marketing for campaign follow-up, event leads, and nurturing programs.
• Collaborate with Account Executives to hand off qualified opportunities.
• Partner with Customer Success to support smooth onboarding when deals close.
• Sales Operations & Reporting:
  Track activity metrics, conversion rates, and pipeline progression.
• Prepare weekly and monthly sales performance reports.
• Maintain CRM data hygiene and follow standardized sales processes.

• Bachelor’s degree or equivalent.
• Proven work experience (1-3 years) in SaaS or B2B/B2G sales lead generation, business development, or a relevant role focused on selling to public sector, state and local government accounts.
• Experience in sales operations and/or contract negotiation is a plus.
• Proven track record in business application software and service sales across industries.
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market.

The work environment is typically moderate in noise. This role operates in an office setting at an individual workstation, using a telephone and computer.

• Must be able to remain in a stationary position for most of the day.
• Constantly operates a computer and other office productivity machinery.
• This position may occasionally move about inside the office.
• Frequent communication via telephone.

Neumo

Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has supported government services. Neumo was honored for four consecutive years as a Gov Tech 100 Company representing top government-focused companies. Neumo is committed to helping communities thrive and offers more administrative and financial support to government officials than any other organization. Neumo is an Equal Opportunity Employer.

Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.