Patient Care Coordinator

Company Description

The Jackson Clinics Physical Therapy is a nationally recognized Orthopedic and Sports Medicine Physical Therapy group in Virginia.

We are a physical therapist‑owned outpatient group committed to providing a level of care and a patient experience unlike the "average physical therapy clinic." We provide care tailored to each patient’s individual needs. Today, The Jackson Clinics can best be described as a place where patients come to heal, and clinicians come to grow. We are a learning organization and value lifelong development of knowledge, skills, and professional attitudes as our core.

We are seeking an organized and energetic Patient Care Coordinator to join our team of highly motivated individuals. This position is 30‑39 hours per week, part‑time with benefits. The workplace is fast‑paced and highly rewarding, offering competitive compensation ($18‑$21 per hour, depending on experience).

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

• High school degree or equivalent
• Excellent in‑person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills
• Be available for a full‑time/part‑time schedule, Monday‑Friday, with some morning shifts and 2–3 afternoon/evening shifts (30‑39 hour work week)
• Team‑player attitude and energetic focus on excellent customer service
• Previous experience working in a medical receptionist role is preferred but not required

• Competitive compensation
• Continuing education opportunities
• Employee Assistance Program (EAP)
• Opportunity to interact with excellent support staff and much more

For questions regarding the position, please get in touch with us at . Our Staffing Director will promptly reply to you.