Manager - Inside Sales

Join our Winning Team as Manager, Inside Sales - Aftermarket!

At CARFAX we pride ourselves on accuracy, integrity, and helping consumers make informed decisions. Our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast‑paced environment. Our four‑day summer week continues in Summer 2026.

Are you a proven top performer ready to lead and inspire an elite team of sales professionals to new levels of success? The Inside Sales Manager will provide strategic guidance, train, and motivate a team of seven telesales professionals to ensure they meet and exceed set goals.

• Recruit, hire, train, motivate, coach, and retain inside sales staff
• Use metrics to regularly monitor activity and performance against goals
• Refine and update the CARFAX Shop Loyalty Program value proposition and pitch as needed for continued success
• Work closely with operations and analytics to provide forward and rear views on the business
• Monitor and refine sales lead processes and metrics
• Work directly with large Aftermarket Groups to present the Shop Loyalty Program value proposition
• Partner with CARFAX Marketing and Partner Development staff to improve audience and performance

• 5+ years sales experience, including at least 2 years as a sales leader
• Understanding of email marketing programs, how to implement them and how to track and relate success
• Demonstrated success setting and achieving measurable goals in a high‑performing sales environment
• Excellent working knowledge of inbound/outbound tele‑prospecting methodologies and the ability to coach them
• Proven consistent achievement of goals through leadership and motivation of a team
• Experience hiring, developing, and retaining talent
• Excellent communication and influence skills and the ability to build cross‑functional relationships
• Enthusiastic, highly motivated, and committed work ethic
• Excellent Microsoft Excel and proficient  skills
• In‑office minimum 4 days per week

• Competitive compensation, benefits and generous time‑off policies
• 4‑Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog‑friendly, and innovative office spaces

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post‑Dispatch Best Places to Work