Engineering Manager; m​/f​/x

We are seeking an Engineering Manager to lead one of our InStore teams through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. InStore is an application and collection of micro‑frontends and microservices that allow you to run in physical, shopper‑present locations such as retail stores, kiosks, service desks, or pop‑up shops. The team enables seamless physical payments using various payment methods, while managing refunds across channels and more such capabilities that truly unify commerce for commerce tools customers.

• Responsible for the people and culture in your team.
• Grow your team's people and invest in health, motivation, career, culture, and team building.
• Foster a culture of constructive feedback and support where everyone feels safe to express ideas and suggestions.
• Conduct great 1‑1 meetings with engineers.
• Responsible for the delivery and processes of your team.
• Get things rolling and ensure smooth delivery.
• Remove blockers and seek process improvements collaboratively with your team and Product Manager.
• Champion our tech vision and consult the engineers accordingly.
• Collaborate with Engineering Managers of other teams, Tech Leads, People Business Partner, Head of Engineering, VP and CTO.
• This role is hybrid, with three days a week spent in our London office.

• Experience as a manager of software engineers in a distributed product team.
• Engineering background ideally in full‑stack applications with Type Script, including writing APIs and front‑ends consuming them.
• Familiarity with unit, integration, and end‑to‑end testing of full‑stack applications.
• Experience with CI/CD, operating systems, metrics, and observability.
• Capable of hands‑on coding, software architecture, and system design.
• Track record and passion for growing, coaching, and mentoring your team.
• Excellent understanding of agile software development, best practices, tools, and trade‑offs.
• Excellent communication skills; empathetic, reflective mindset.
• Fluent in written and spoken English for an international environment.
• Commitment to knowledge sharing and learning about leadership and new technologies.
• AI aptitude: curiosity for using AI tools, learning, and implementing them.

• Experience integrating, implementing, and supporting major PSP providers or gift‑card processors.
• Experience in the commerce industry.
• Experience with API authentication/authorization (OAuth, OpenID Connect, SAML2).

Real innovation starts with a strong foundation, and at commerce tools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem‑solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commerce tools, we power the next era of commerce for our customers. Whether it’s AI‑driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

• Comprehensive health benefits for you and your dependents, including access to Open Up for personalized mental health support.
• Learning and development opportunities including an annual learning budget, self‑paced learning platforms, language training, coaching, mentorship, and leadership programs.
• Family Leave Plus: additional fully paid weeks of parental leave on top of government‑provided leave.
• Equity participation program allowing you to share in our success.