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Staff Engineer; Backend

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Trustpilot
Full Time position
Listed on 2026-01-11
Job specializations:
  • Software Development
    Software Engineer
Job Description & How to Apply Below
Position: Staff Engineer (Backend)
Location: City of Westminster

We understand that not everyone will have every single one of these experiences and capabilities, and thats OK. We encourage you to apply if you believe you have the skills and interest to thrive in this role and enhance the performance of our team.

What you'll be doing:
  • Lead the delivery of major initiatives, balancing timely delivery with sustainable engineering practices
  • Bring together the work of various teams and individuals into a cohesive, achievable plan aligned with company goals, key milestone deadlines and user experience standards
  • You use your skill set to improve Trustpilot's capabilities in your domain.
  • Develop, implement, and share innovative strategies to ensure the quality, production readiness, scalability and ongoing health of our apps and systems
  • Manage and mitigate high-risk elements of projects, effectively communicating issues, risks, and dependencies with stakeholders
  • Team up with engineering leadership and the staff engineering cohort to recruit, develop, and support highly qualified professionals
  • Regularly impart your knowledge and pursue opportunities to instruct others in technologies, standards, and best practices
  • Cultivate a collaborative environment, actively listening to and integrating diverse perspectives to reach shared goals
Qualifications:
  • Several years of experience in Backend Software Engineering at a Senior, Principal or Staff Engineer level
  • In-depth knowledge of Java script/Typescript-based Full-Stack service/microservice Development (e.g. Node.js)
  • Extensive experience with cloud services (e.g. AWS), message queues (e.g. SQS) and Database formats (e.g. Dynamo

    DB)
  • Experience with modern frontend technologies (e.g. React, Vue.js)
  • Highly adept, detail-oriented professional with the ability to develop and execute strategic plans
  • Comprehensive knowledge of Agile methodologies
  • Experience delivering scalable systems that solve complex technical challenges at scale
  • Extensive stakeholder management experience with a focus on working across multiple functions/domains and the ability to create alignment across diverse teams
  • Experience mentoring and helping other engineers grow their technical skills
  • A commitment to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way
  • A customer-centric and solution-oriented mindset with a bias towards action.
  • The ability to communicate complex problems easily to a diverse group of stakeholders
  • Exposure to or experience with App development (iOS, Android and cross-platform frameworks)
Who you are:
  • You are a lifelong learner across all areas, constantly seeking to expand your own knowledge and help others grow
  • You constantly look to raise the bar for yourself and those around you in everything you do
  • You are a leader who sets the standard, not just through code, but through the day-to-day work, the culture and values you promote
  • You believe that diversity in teams enhances the quality of work and leads to better outcomes
  • You promote a culture of continuous feedback and learning
  • You lead through influence, setting patterns others want to follow
Relevant technologies and services we use (this is informative, not requirements):
  • Infrastructure: AWS (ECS, Lambda, SNS, SQS, ...), Docker, Cloud Formation
  • Languages:

    Typescript, Node.js, Python
  • Frontend:
    React, Next.js, CSS Modules, SASS, Styled Components
  • Database:
    Dynamo

    DB, Postgre

    SQL, Mongo

    DB, Big Query
  • Systems:
    Salesforce, Zuora, Contentful
About Trustpilot

At Trustpilot, were on an incredible journey. Were a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the worlds largest independent consumer review platform, and while weve come a long way, theres still so much exciting work to do. Come join us at the heart of trust!

We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there's still an exciting journey ahead of us. Today, we are an Engineering team of close to 100, with offices in Copenhagen, London, and Edinburgh. You can choose to work from the office, flex, or remotely (Denmark or UK).

No matter what you choose, well help you set up your workstation and make sure you have the opportunity to connect with your team. At Trustpilot, we work and deliver as a team. The environment that we cultivate includes working with great people who support each other every step of the way, while at the same time encouraging you to bring your best ideas and contributions every day.

Everyone's opinion matters, and you can help come up with the next big idea that will bring Trustpilot forward. Join our team and shape the way we work. Are you ready to contribute to our mission?

Benefits:
  • A range of flexible working options to dedicate time to what matters to you
  • Competitive compensation package + bonus
  • 25 days holiday per year, increasing to 28 days after 2 years of employment
  • Two (paid) volunteering days a year to spend your time giving back to the causes…
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