Referrals officer

Overview

As a Referrals Officer, you will manage referrals received from Local Authorities and use key information and matching criteria to ensure that placements are carefully matched according to children’s needs. You will have the ability to work independently and use your initiative to find creative solutions to foster placement requests.

The Referrals Officer role is the first point of contact between Local Authorities, foster families and Social Workers. You will develop positive relationships with colleagues and communicate confidently with professionals at all levels. Experience of working within the children’s services sector or similar is beneficial, and you will evidence strong administration skills, follow regulatory policies and work well within a fast‑paced team.

Full training will be provided.

We are a family of independent fostering agencies, each with its own expertise, but sharing a vision to give children across the country who have had a difficult start in life the support they need to build a stronger and happier future. For our Foster carers we provide a close network of support that becomes like a second family.

• Actively promote foster parent vacancies by communicating with Local Authorities via telephone and email
• Build and maintain a strong working relationship with Local Authorities
• Ensure systems are always up to date and relevant
• Work to tight deadlines
• Use Company Performance to ensure foster parents are supported with their vacancies and to help growth within the company
• Complete Foster Parent Pay – full training provided
• Liaise with the Referral Hub to offer cover and support where needed
• Ensure line Manager is kept up to date on Referrals, matching and any issues in relation to vacancies
• Attend regular meetings and assist with minuting

Salary: £22,630.06 per annum

30 days’ Annual Leave (increasing to 35 days’ with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan