Resident Engagement and Caseworker

We are working closely alongside with a local authority in Islington to assist with the appointment of a Resident Engagement and Caseworker on a 2.5-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration., The Resident Engagement and Caseworker is a pivotal role within the "Connect to Work" team, dedicated to creating a more equal Islington.

The primary mission is to support residents in securing sustained, quality paid employment through expert advice, information, and employer engagement. Operating under a person-centered approach, the post holder manages a caseload of residents-often those facing complex barriers to the labor market-ensuring that paid employment remains the primary goal of every engagement.,

• Build and maintain effective relationships with Islington residents (18+) through promotional activities and outreach, focusing on those interested in specific employment sectors or those unable to find support elsewhere.
• Maintain a caseload of approximately 50 full-time equivalent (FTE) job-seeking residents, providing medium-term support and maintaining contact after they have been placed in work.
• Act as a duty officer to provide advice and guidance to all incoming service inquiries.
• Maintain accurate records in the iWork customer management database and ensure compliance with GDPR and Health and Safety regulations.
• Contribute to the leadership's vision of an inclusive local economy by adopting creative, solution-focused approaches to overcome employment obstacles.
• Proven experience working with individuals who face multiple and complex barriers to entering the labor market.
• Experience supporting a diverse range of people, including those requiring specialist advocacy or support.
• Experience working directly with employers to identify specific skills and requirements for various vacancies.