Field Service Technician

Gaming

Welcome to the world of land‑based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting‑edge technology, products, and content for the most iconic casinos and operators across the globe.

Role: Field Service Technician – Greater London & surrounding postcodes (N, AL, MK, LU, HP, SG, EN, WD, IG).
Salary: £27,250 plus £1,300 shift allowance + benefits.
Hours: 40 per week, rolling 5 days out of 7.
Location: Greater London and the listed postcodes.

• Install, service, and repair betting and gaming terminals.
• Ensure new shop installations are completed to the highest standards.
• Carry out preventive maintenance and respond to service calls.
• Coordinate and supervise the removal of equipment when required.
• Maintain strong customer relationships, providing clear operating instructions and updates.
• Log service visits, incidents, and customer feedback accurately.

• A passion for technology and the willingness to learn.
• Strong customer service and confident communication skills.
• Good time management and ability to meet targets.
• A full UK driving licence.
• Previous technical experience is an advantage but not essential – training and support provided.

• Discretionary annual performance bonus.
• Up to 8% employer pension contributions.
• Private medical insurance (option to add dependents).
• Life Assurance.
• Employee Assistance Programme (EAP).
• Paid leave for birthday or another special occasion.
• Paid leave for volunteering/charitable projects.
• Paid leave to prioritise your mental health & wellbeing.
• Access to voluntary benefits such as dental, critical illness cover, discount portal, and more.
• Company van, phone, tablet, tools, and training provided.
• Ongoing training, career development, and clear progression opportunities.