Security Supervisor Nights

Overview

CIS Security are delighted to present an exciting opportunity for a Security Supervisor to join our team at one of London's most prestigious destinations. This unique site is comprised of three striking buildings connected by a beautifully landscaped public realm, offering stunning views and a vibrant atmosphere for businesses, visitors, and the local community. Our team's mission is clear: to safeguard the site, ensuring the safety, security, and wellbeing of all visitors, while protecting property, members, and guests against damage or theft in line with established site procedures.

• To be responsible for the deployment of the security team to ensure that a satisfactory security presence is maintained on site as required by the customer.
• To ensure the highest standards of customer care are maintained all times when dealing with staff, and visitors to the site.
• To ensure that all security personnel adhere to their duties and policies and procedures of the site and report any breach of these immediately to the security manager.
• Assist the Site Manager in all areas of his responsibility and maintain a close working relationship.
• Establish a thorough understanding of the site specification and monitor the frequencies of all activities ensuring they are current and in line with customers  expectations.
• Maintain confidentiality and establish and maintain a good reputation with the customer.
• Respond to customer communication in a professional and timely manner.
• Supervise the team ensuring all officers are following site procedures in line with the customers  requirements.
• To ensure the Handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.
• Able to make informed decisions under pressure.
• Be able to liaise with external authorities and services as required and build and maintain relationships with stakeholders.
• To ensure that the daily occurrence book is maintained correctly and that all relevant reports are completed.
• Responsible for all staff under their direct supervision and ensuring that all staff wear correct uniform, appropriate personal protective equipment and are regularly briefed.
• Respond accordingly to emergencies and incidents including fire and intruder alarms and assisting in the evacuation of the buildings where necessary.
• Maintain a good level of morale and discipline within the team taking into consideration their welfare.
• Identify any training needs for your staff and feedback to your line management.
• Take a proactive approach to increasing the services offered to customers.
• Complete appropriate training documentation and records.
• Ensure any changes to site operations are referenced and included within the assignment instructions for the site against which all security officers should be assessed to ensure their understanding and compliance. All instructions must be signed as having been read and understood. If new duties are not referenced, then this must be brought to your line management s attention.
• Set and maintain the highest personal and professional standards as a colleague of CIS and adopt a total quality approach to every aspect of your work, colleagues and customers.
• Proactively monitor and maintain staff discipline, standards and conduct.
• Monitor the security officer s performance, conduct annual appraisals in line with company policy and encourage their personal development.
• Regularly audit site equipment and ensure that site paperwork is correctly maintained.
• Attend all required meetings with the customer and your line management in support of the company s aim of consistent quality service delivery.
• Ensure that you complete and submit timesheets/holiday and sickness forms within the given timescales.
• Liaise closely with your Team to ensure that they are aware of any changing requirements of the contract and regularly briefed.
• Carry out any reasonable requests made by CIS management.
• Flexible in the approach to daily duties

• SIA Door Supervisor Licence required
• Team Leader or Supervisor experience in the corporate sector is required
• IT and management skills required
• Willingness to learn and work with a team
• Excellent communication both written & verbal and communication skills
• Reliable, Responsible and Punctual
• To have a smart appearance befitting the company
• Flexible in the approach to daily duties and additional events when held on site.
• Computer literate in Microsoft Word, Outlook and Excel
• Be calm under pressure - Have the presence of mind and be able to defuse difficult situations
• Able to work as part of a team as well as on your own
• CCTV & First Aid qualifications are desirable

• Health care plan (HSF)
• Perk Box (HSF) - discounts & offers from cinema tickets to days out
• Cycle to work scheme
• Tailored Site Uniform
• First class training allowing you to develop your skills
• A view for career development
• Long service & Employee Recognition awards
• And much more!!