Field Based Regional Account Manager - Parasol

Field Based Regional Account Manager

Salary £40,000-£50,000 – Plus 25k OTE

At Caroola, we bring together top brands in tax, umbrella, and accountancy services—built for small businesses and the UK’s growing freelance and contractor community. This position will represent Parasol, our umbrella payment solution. Parasol is one of the UK’s leading umbrella employment providers, supporting thousands of contractors and freelancers across a wide range of industries. Acting as the contractor’s employer, Parasol handles all payroll, tax, and compliance requirements—ensuring smooth, compliant payments and access to full employment rights and benefits.

• You will be accountable for implementing a general strategy across a portfolio of key accounts in a defined geographical area.
• Generate profitable, long‑term business through your portfolio of accounts with the main focus to increase Umbrella joiners and revenue.
• Grow the account portfolio revenue at Net Revenue level (after rebates, referral fees and other commercials).
• Promote and sell our Non‑Core service offerings including CIS, Parasol 360, Recruitment Finance and other partnerships.
• Drive sales activity within the pre‑defined list of allocated accounts.
• Work with a Client Relationship Manager (buddy‑up system) and our internal teams to service and grow your agencies/clients, operating from consultant to senior level.
• Demonstrate, through periodic survey results, your ability to provide market‑leading support.
• Conduct field‑based activities to sustain and grow accounts, including networking events held outside office hours.
• The KPIs for this role are set against activity levels including face‑to‑face meetings, workshops, video calls, telephone, and email activity.
• Ensure company values are met and embedded: “Make It Happen”, “Play for the Team”, and “Be Yourself”.

• Previous experience in an account management and business development role, ideally field based.
• Excellent verbal and written communication skills.
• Effective time management to ensure that all duties are executed in a timely manner.
• Demonstrated ability to create and execute account plans.
• Strong commercial awareness and ability to negotiate with our agency partners.
• Experience presenting at different levels (including senior) to customers.
• Have a positive, can‑do attitude.

• Annual Leave – 25 days off plus Bank Holidays (total 29).
• UNCAPPED Earnings.
• Bupa Private Medical Insurance.
• Cycle to Work scheme.
• Company Pension – NEST.
• Mental health support through qualified Mental Health First Aiders and resources.
• Employee Assistance Programme – 24/7 counseling and support.
• Gym Membership.
• Onsi – Salary Advance Scheme.
• My Savings Pal – Earn cashback.