Trade Manager

Are you a Trade Manager looking for a new challenge? We are seeking an ambitious, commercially minded individual to take ownership of our trade relationships and help grow this side of the business as far as it can go. This is a rare opportunity to shape and define a growing area of the business, with real influence over how we work with the trade and how that channel develops over time.

The ideal candidate will be motivated, commercially astute, highly organised, and confident working with self‑directed people. You will be comfortable taking ownership, making decisions, and building relationships both internally and externally.

• Identify, negotiate, and sign commercial agreements with new travel agent partners
• Manage and grow existing agent relationships, acting as the primary point of contact
• Lead trading conversations, reviews, and performance discussions with key partners
• Ensure all new agents are fully onboarded, trained, and confident in what we offer
• Deliver product and brand training, ensuring agents understand how to sell us effectively
• Respond to agent queries across email, phone, and chat in a timely and professional manner
• Devise, manage, and communicate trade offers, incentives, and campaigns
• Communicate offers via email and relevant social channels
• Create and grow a dedicated trade‑focused social channel to engage and inform agents
• Produce accurate and timely quotes for agents
• Process agent bookings through to confirmation; ensure all booking documentation is issued correctly, including confirmations and invoices
• Liaise with operations to resolve booking queries or issues
• Work closely with finance to ensure all due payments are collected on time
• Assist with resolving payment queries or discrepancies
• Manage agent sign‑ups, system access, and account administration
• Conduct market and competitor research to identify demand trends and opportunities
• Feed insights into product development and assist with building products that meet trade demand

• Proven experience working with travel agents or within the travel trade
• Strong commercial awareness and negotiation skills
• Confident communicator with excellent relationship‑building ability
• Highly organised with strong attention to detail
• Comfortable managing multiple work streams and taking full ownership
• Proactive, solutions‑focused, and motivated to build something from the ground up
• London based

• Salary £30,000
• The role is office‑based in London for a minimum of three days per week, with some travel required to attend industry events, trade shows, and conferences.

If you are interested, please click 'APPLY' or email your CV to (url removed)