Industry Specialist

Overview

Within the S&P Global Market Intelligence Data & Research organization, Product Specialists identify, analyze, and propose solutions for specific products and services, while Industry Specialists become domain and knowledge experts. These roles drive revenue growth and client retention by collaborating with Sales, Relationship Management, Product Management, and Client Operations to promote Market Intelligence’s products, data content, and delivery business across all client segments.

You will have a seat at the table while leading or participating in external and internal conversations and negotiations. Your input will help clients identify needs, construct solutions that utilize our products, and ultimately position sales teams for success in their contracting discussions and support successful ongoing outcomes for Relationship Managers. S&P Global is committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.

Our hiring practices emphasize fairness, transparency, and merit, ensuring we attract and retain top talent while promoting a culture of respect and collaboration.

• Possess a firm understanding of the diagnostic sales process and employ its principles and techniques when engaging with a prospect or client.
• Support existing platform and/or content and feed clients with a strong focus on renewal rate. Respond attentively to client questions, help clients get the most out of our solutions, and work with Sales and Relationship Management to drive usage and adoption of products across the client organization.
• Assist the trial process with a thorough understanding of the client’s workflow, and how Market Intelligence’s solutions may enhance that workflow.
• Conduct product demos as needed and help design the best solution to fit a prospect’s or client’s needs.
• Master the specific technical knowledge of each Product Specialist domain in order to advise clients and prospects on Market Intelligence solutions. Some roles require significant hands‑on application of technical knowledge of systems and feeds.
• Act as a product specialist for a given product segment business by understanding the application of Market Intelligence products and content for complex workflows, conduct training, troubleshoot problems, answer product questions, and work on proof‑of‑concept projects to ensure that the client has the tools that will make their experience a success.
• Act as a regional market feedback consolidation source for regional product, content and delivery enhancements. Partner closely with Product Management, legal and client support teams to provide feedback and rank enhancement requests, assist with contract issues or coordinate client support requests as needed. Collaborate across borders with other Product Specialists serving in similar capacities.
• Learn and understand new product enhancements and relevant datasets as they are deployed through our platforms, and communicate the advantages of these products and datasets effectively to clients and prospects.
• Develop a complete understanding of competitors’ products and be able to articulate Market Intelligence’s relative capabilities.

• Bachelor’s Degree.
• Deep understanding of any of the industries the role focuses on (banks, insurance, real estate, TMT) primarily through the lens of reports, accounts, investor presentations, and other resources.
• Strong understanding of at least one of the client segments we serve (e.g., investment banking) and their workflows and challenges.
• A mixture of finance, business, commercial, and technical skills is necessary.

• European languages desirable – French and Italian in particular.
• Independent, self‑starter capable of working without close supervision or daily guidance.
• Prior experience in selling to or interacting with the types of firms and individual personas we target is highly desirable. We aim to differentiate ourselves by 'speaking the client's language'.
• Thorough understanding of the equity, fixed income/credit, or industry‑specific investment process (with a…