Pre Sales Engineer

Shield is growing and expanding fast and we’re looking for an important piece of the puzzle. We are looking for an enthusiastic and driven Pre Sales Engineer with a passion to learn and progress quickly to join our growing Sales team in the UK. As a Pre Sales Engineer, you will report directly to the VP of EMEA & APAC and be responsible for new business development across our target markets, focusing on growing our customer base for Shield’s Communications Compliance suite of solutions.

• Help create and deliver remote and in-person presentations and product demonstrations.
• Respond to RFPs, RFIs, security questionnaires, custom documents, emails and IMs from customers, prospects, partners, and marketers.
• Manage prospects and customers through the product evaluation process via POCs and other solution validation exercises.
• Build relationships and establish technical credibility with key contacts and stakeholders within Shield customer and prospect accounts as well as with Shield partners.
• Work with internal Product Management, Marketing and other Shield teams to communicate customer and prospect feedback and help craft the messaging and product responses back to the field.
• Interface with Professional Services and Customer Support as part of the sales process to cover customer requirements around those topics.
• Prepare, attend, and present at industry trade events and webinars.

• Five or more years’ experience in a related, hands‑on technical field.
• Knowledge of and ability to explain messaging platforms and other communication technologies, and the underlying networking technologies they rely upon.
• 2 or more years in a customer‑facing role.
• Demonstrated strong written, verbal and presentation abilities.
• Willingness and ability to manage the customer and their expectations.
• An energetic and positive, “get it done” attitude.
• Proven ability to work independently and deliver on expectations without being micromanaged.

Shield is a fast‑growing start‑up in the domain of financial services, solving complex challenges for financial enterprises using a blend of regulatory expertise, technology and artificial intelligence. Our platform analyses digital interactions to fight market manipulations and mitigate toxic workplace environments. We’re in rapid growth mode, having secured a $15M Series A after bootstrapping for over three years. Shield has offices in Tel Aviv, London, New York, and Lisbon.