Giorgio Armani and Designer Fragrances Beauty Advisor
Listed on 2026-03-09
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Retail
Retail Sales, Customer Service Rep
Location: City of Westminster
Overview
You re passionate about exceptional service and luxury beauty, and thrive working in a team to create a positive environment for colleagues and clients on the counter. You project approachability and friendliness and are motivated to develop within the industry.
No one captivates French elegance like L Or l. We empower women and men to feel more confident by offering a personalised and luxury consultation for skincare, make-up, and award-winning fragrances. You will be part of an expert team driving brand awareness and sales while making each customer feel special every day. You will have the opportunity to attend L Or l Group training and education and benefit from learning opportunities to develop within your role, opening career paths such as Make-Up Artist, Counter Manager, and more.
Mission:
To provide exceptional service to L Or l Group customers and achieve sales targets.
- Ability to work flexibly during retail hours, including evenings, weekends and holidays due to airport operations.
- Desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide the best results for clients.
- Generate sales to achieve targets by applying multi-brand selling methods, product knowledge and following the service flow.
- Be comfortable to traffic stop when relevant to share L Or l beauty with more people.
- Use POS software and other digital systems required to run the counter successfully.
- Maintain counter/store quality and merchandising including appearance, cleanliness, and product availability according to guidelines.
- Develop positive relationships with airport floor managers and head office.
- Be a brand ambassador with attitude, eventing, and on-brand grooming.
- Convey passion and master storytelling.
- Connect with clients, provide good solutions, and deliver after-sales/service.
For 40 years, L Or al is a leader in Travel Retail. You will have opportunities to learn new skills through our training and development programmes, as well as receive a competitive salary package and excellent benefits, including discounts across the L Or al portfolio.
Equality, Diversity and InclusionL Or al takes pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. Our recruitment, training, promotion, and engagement practices are designed to be inclusive regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, disability, or any other protected status. We welcome differences and perspectives as part of our talent search and work to go beyond the beauty of our differences.
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