Field Trainer Nordics F​/M

Overview

MONCLER is looking for a Field Trainer London & Nordics (position based in London).

Reporting to the Omnichannel Training Manager EMEA and being part of the OMNI Training team, your key focus will be the UK & Nordics retail network, developing the retail teams through induction, training and coaching on the floor, contributing to business growth and meeting the needs of the Area, country and stores.

• Ensures a consistent On-boarding and Induction for all new comers, including Managers and office employees.
• Animates and co-animates trainings, workshops, and other programs contributing to the Selling Skills and Client focus
• Actively facilitates Product Training In collaboration with Buying team
• Supports of the new Store Openings and projects rollout in collaboration with the Omnichannel team
• Supports the in store Clienteling initiatives
• OMNI services support through training and integration in sales processes
• On the floor coaching on selling skills. Coaching the Coach with Store Managers and Managers
• Improves the format of morning briefs – more interactive, more educational
• Initiates and runs training activities to support business needs
• Be a role model on the shopfloor, supporting the sales when needed

• 3-5 years of leadership experience with proven ability to develop teams – preferably in a Fashion luxury retail or hospitality setting
• Shopfloor experience is a must
• Experience in Training and Coaching
• Strong presentation and facilitation skills
• Strong Verbal and Written communication skills
• Proficiency in Microsoft Office (PowerPoint)
• English spoken and written. Other language a plus

• Ability to motivate others and self-motivated
• Commercial awareness and driven to achieve results
• Ability to perform behavioural analysis and source creative solutions to drive the change
• Credible and respected by both Managers and team
• Flexible and able to work during the weekends if needed
• Great public speaker