Waiter​/Waitress

Overview

About us
. Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce..
Summary of role
. We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team.. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role..

• To provide a quick and efficient service.
• To provide a friendly, courteous, and professional service, always.
• To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene.
• To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to.
• Meet and greet guests to their tables.
• Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings.
• To clear and reset tables after guests leave.
• Inform guests about our specials and any dishes or drinks that we are currently promoting.
• Up-sell in both food and beverages.
• Take accurate food and drinks orders and communicate efficiently with the kitchen and managers.
• Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager.
• Arrange table settings and always maintain a clean and tidy section.
• Deliver bills and collect payments accurately.
• Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant.
• Follow all relevant Health and Safety regulations and policies.
• Provide excellent customer service to guests.
• Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards.

• Cycle to work scheme.
• Meals.
• Company pension scheme.
• Team events

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: £14 – £15 hourly

About Chez Antoinette:
Independent French restaurant/bistrot located in the heart of Covent Garden Market . We offer simple yet good quality food with super friendly service.