Quality Assurance Officer – Financial Services
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-14
Listing for:
Onmo
Full Time
position Listed on 2026-01-14
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
A progressive financial services company based in London is seeking a Quality Control Officer responsible for ensuring the quality and compliance of customer interactions. The role involves auditing communication channels like phone calls, chats, and emails, providing constructive feedback to agents and management, and ensuring adherence to regulatory standards. Ideal candidates will have experience in customer service or quality control and strong communication skills.
This position offers an opportunity to significantly impact customer satisfaction and compliance.
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