Technologist - Lingerie & Swimwear

Overview

We re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

As a Technologist specialising in Lingerie & Swimwear, you will be pivotal in ensuring our products consistently meet customer expectations and regulatory standards. You ll lead the implementation of the New Look Quality Framework, driving continuous improvement, and setting the standard for quality and product engineering across the business. Deputising for the Technical Manager, you ll be the go-to expert within the Buying, Merchandising & Design (BMD) teams for quality and manufacturing.

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2
  
  Work scheme
• We re proud to partner with the Retail Trust and Fashion & Textile Children s Trust

• Shape and deliver quality strategy within your product category and across the wider quality team.
• Use customer insights, market trends, and competitor benchmarking to continuously improve product quality.
• Collaborate closely with BMD to align quality processes, cost price, and lead times.
• Own and embed the New Look Quality Framework, ensuring robust quality assurance throughout the value chain.
• Drive product engineering decisions to deliver the best cost, value, and fit for mass production.
• Lead risk assessments and corrective action plans for continuous product improvement.
• Mentor and coach your team, fostering skill development and motivation.
• Represent quality in cross-business forums and support trading activities with full knowledge of profit drivers.

• A specialist in Lingerie & Swimwear with deep technical knowledge of product construction, materials, and fit.
• Experienced in manufacturing environments, fit sessions, pre-production meetings, and interpreting test reports.
• Skilled in quality assurance techniques, risk assessment, and product engineering with an eye for innovation.
• Confident in conducting technical factory audits and implementing corrective actions.
• A natural leader and mentor with strong communication, negotiation, and influencing skills.
• Proactive, solution-focused, and collaborative, building strong relationships internally and with suppliers.
• Familiar with open costing and able to support the buying team effectively.
• Knowledgeable about New Look s brand strategy and committed to delivering its values.
• Proven experience as a Technologist or Senior Technologist within a major retailer or relevant category.
• Relevant technical qualifications or degree.
• Expertise in lingerie and swimwear product categories is essential.
• Excellent organisational, analytical, and problem-solving skills.
• Ability to manage, motivate, and develop a team.

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.