Social Media Executive - Whitechapel

Overview

Our Chatter team helps Dishoom share its stories, from our cafés to our communities, and everything in between. We are looking for a Social Media Executive to join the team on a 12-month fixed-term contract. This role suits someone who enjoys keeping things organised, cares about the details, and brings warmth and curiosity to their work. You’ll work closely with our Senior Social Media Manager to help deliver social media across Dishoom and Permit Room, with a focus on Instagram and Tik Tok.

As our Social Media Executive, you ll support the day-to-day running of our social channels, helping to bring campaigns, stories and content to life across Dishoom and Permit Room. You ll be close to the action, scheduling content, engaging with our guests online, supporting content production, and helping us to learn what our audience loves most.

• Support the Senior Social Media Manager in delivering our social media strategy across Dishoom and Permit Room, with a focus on Instagram and Tik Tok.
• Manage the day-to-day scheduling of posts, stories and campaigns, ensuring everything goes out accurately and on time.
• Look after community management, responding to comments and messages, engaging with guests, and making sure every interaction reflects Dishoom s warmth and hospitality.
• Work closely with our Guest Services team, helping to manage enquiries and escalating more complex issues when needed.
• Maintain and update the social content calendar, keeping activity aligned with wider marketing and PR plans.
• Support content production logistics, from coordinating freelancers and gathering assets, to organising files and lending a hand on shoot days.
• Assist with social performance tracking, helping to gather insights and prepare reports on what s working best.
• Keep a close eye on social trends, emerging creators and cultural moments that feel right for Dishoom and Permit Room.

• 1-2 years  experience managing or supporting social media for a brand, agency or hospitality business.
• A love of systems, processes and attention to detail.
• Strong communication skills and a warm, considered approach to community engagement.
• A genuine passion for food, drink and storytelling.
• A collaborative mindset, bringing positivity, initiative and care to everything you do.
• Familiarity with social tools such as Meta Business Suite, and Dash Hudson (or similar).
• An understanding of the food and hospitality scene and enthusiasm for being part of it.
• A curiosity about South Asian culture and the Dishoom world (a big plus).

• A huge summer festival (Family Mela), Babus  Day Out and a brilliant Christmas party.
• Regular team events and a weekly team lunch at Babu House.
• 25 days  holiday plus bank holidays (and extra days for our Mela and Christmas party).
• A Dishoom Black Card with a monthly allowance to treat friends and family in our cafés.
• Delicious food from the café menu when working in cafés.
• Access to a wide discount network - from flights to groceries.
• Subsidised yoga and gym memberships.
• Ongoing support for your personal and professional development.
• An extra day off to take your little one to their very first day of school.
• A team of smart, kind and ambitious people creating something special together.

We value inclusion and diversity. At Dishoom, everyone is welcome. We strongly encourage people from all backgrounds, identities and experiences to apply.