Account Manager

Account Manager

Join to apply for the Account Manager role at Coolr
.

We’re an independent social media agency and a team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences ents include Burger King, Lidl, Deliveroo and Samsung. With 70% growth last year and ambitious plans for 2025, we aim to become the standout social agency in the UK, the US and beyond.

As an Account Manager, you’ll lead the day‑to‑day management of client accounts, acting as the key liaison between clients and our internal team. The role focuses on growth for both the agency and its clients, delivering creative, award‑winning social media programs.

• Pitch new client programmes: write and deliver presentations to clients; continue delivering existing social campaigns.
• Act as a key liaison to deliver world‑class social media programmes.
• Build and direct the client’s communication campaigns to meet objectives and exceed expectations.
• Manage day‑to‑day social media programmes, ensuring high quality, timely delivery and adherence to budget.

• Detail‑oriented, ensuring work is on time, on budget, and maintains quality and creativity.
• Solutions‑focused with creative problem‑solving skills.
• Experienced in managing timelines, budgets, documentation and briefs with high attention to detail.
• Strong campaign reporting and confidence in client presentations.
• Builds strong client relationships, fostering trust and motivating the internal team.
• Manages suppliers and partners to deliver top‑quality work with an entrepreneurial mindset.
• Capable of handling multiple clients, prioritising time and resources effectively.
• Demonstrates knowledge of popular culture and social media trends.
• Communicates effectively at all levels, with strong written and verbal skills.
• Highly organised, with excellent administrative and time‑management abilities.
• Shows a can‑do attitude and goes the extra mile to achieve objectives.

• Benchmark salary in line with experience and salary bandings.
• Hybrid working: 3 days in office, 2 from home.
• 25 days annual leave.
• Two weeks work‑from‑anywhere.
• Birthday day off – an extra day to celebrate.
• Wellbeing day off – an extra day with a £50 voucher.
• Free breakfast, snacks and drinks in the office.
• Private healthcare cover, cycle‑to‑work scheme, tech scheme and more.
• Weekly socials, book club, social club and more.
• Dog‑friendly office.

One team mentality: we help and support each other across all projects. We aim to turn our clients into rockstars by creating award‑winning and impactful campaigns, pushing beyond comfort zones while embracing authenticity and potential.

Our approach to DE&I is simple: create a safe and inclusive environment for people to be authentically themselves. We’ll continue to support a thriving, diverse workplace and drive change across the industry.

Locations:
London, England, United Kingdom.