Site Merchandiser

Job Description: Site Merchandiser
Workplace: London or Paris, Central Zone 1, Hybrid/Remote options
Salary: 30 to 35k depending on skills and experiences

The Invisible Collection () is a high growth, independent, founder‑led e‑commerce platform showcasing the best in contemporary furniture and homewares. Think Net‑A‑Porter of Design.

Curated, contemporary, custom. We offer the most personal luxury shopping experience, building strong relationships with clients worldwide both through our online and offline channels.

We have a global website, shipping worldwide, private showrooms, private shopping, VIP events and 24/7 customer care services. With offices between Paris, London, NYC, Los Angeles, Singapore and Mumbai, we offer remote and flexible working options.

We are looking for our Site Merchandiser to drive our digital projects.

1. Product Display Management:

• Arranging products on category or listing pages to optimize user experience and sales.
• Updating homepages with featured or promotional products.
• Managing product categories and navigation.

2. Content Management:

• Uploading and managing banners, promotional graphics, and content pages.
• Ensuring product descriptions, images, and metadata are accurate and appealing.

3. Campaign Coordination:

• Collaborating with marketing and content teams to implement seasonal promotions or discounts.
• Creating landing pages for sales or new product launches.

4. Data‑Driven Decisions:

• Analyzing sales, traffic, and customer behavior data to optimize product placement.
• Testing the effectiveness of banners, layouts, and calls to action (A/B testing).
• Ensuring products displayed on the site are in stock and ready to ship.
• Coordinating with supply chain and inventory management teams to avoid overselling or stockouts.

6. SEO and Conversion Optimization:

• Implementing strategies to improve product visibility in search engines.
• Optimizing product pages to increase conversion rates.

7. Manage E‑Commerce Projects:

• Plan, coordinate, and execute digital projects from inception to completion.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Monitor project progress and adjust plans as necessary to ensure timely delivery.
• Ensure all projects meet quality standards and align with brand guidelines.
• Conduct thorough testing and validation of digital deliverables.
• Prepare detailed project documentation, including progress reports and performance metrics.
• Track and report on KPIs to measure project success.
• Maintain comprehensive records of all project activities.

• Proven working experience in Digital Operations and Merchandising within the Furniture, Fashion, Luxury or Digital Marketing sector
• Familiarity with project management tools and management of ticketing systems and roadmap planning
• An understanding of key e‑commerce commercial needs and the impact of technology enhancements on various aspects of both short and long‑term trading and customer experience.

• Communicative with fluent written and spoken English, French would be a plus
• Highly organised with the ability to plan, multi‑task and prioritise to meet tight deadlines
• Motivated by working in a fast paced, dynamic environment
• Positive in their approach and solutions oriented
• Experienced at forging successful relationships with external agencies and internal stakeholders
• A team player and enjoy leading others while getting the best out of the people and projects that you oversee
• Flexible with the ability to ‘roll sleeves up’ and support with other areas within the E‑commerce team when necessary
• Enthusiastic and keen to develop within E‑Commerce

• The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams – people you can be proud to work with.
• The learning. We invest in our leaders and associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills.
• The culture. As an ambitious leading e‑commerce business, entirely founder‑led, our reach is broad, and our impact is global. Yet we grow organically with a test and learn approach. It’s in our DNA to innovate and even disrupt to create the most wonderful shopping experience for our clients. You can unleash your creativity and reach excellence. You can learn and evolve because we empower you to be your best.
  
  You can be yourself because you are what sets us apart.

To apply, please either fill the form below or send an up‑to‑date CV and cover letter stating why you feel you’d be a great fit for this role to [email protected]

The Invisible Collection is an equal opportunities employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law.