Director, Business Transformation; Operations
Listed on 2026-03-15
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Management
Operations Manager, Business Management, Business Analyst, Program / Project Manager -
Business
Operations Manager, Business Management, Business Analyst
Location: City of Westminster
Overview
In Business Transformation at FTI Consulting, we focus on our clients strategic, operational, financial and capital needs by addressing the full spectrum of performance, financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. Our services include strategic and business planning, profitability improvement, merger, integration and carve-out and pre-deal commercial and operational due diligence, including interim management.
Our demanding customer base relies on small, experienced senior teams. Business Transformation sits with the FTI Corporate Finance practice and works alongside colleagues in the Restructuring, Transactions Services, Tax and Digital Science teams, providing a holistic offer for our clients and a rewarding experience for our employees. The Operations Practice sits within Business Transformation, connecting organisation strategy to frontline operations to drive new levels of competitiveness and resilience in an ever changing world.
Our approach is designed around three dimensions of operational excellence - the Operating System, Management System and People System to deliver holistic and sustainable impact. The Operations Practice consists of five service lines that focus on improving business profitability by transforming the performance, capabilities and mindsets across all aspects of operations.
- Procurement – Drive cost savings and value creation in sourcing and supplier management
- Manufacturing – Improve efficiency, effectiveness and flexibility in manufacturing
- Supply Chain – Enhance agility, efficiency and resilience in supply chain networks
- Service Operations – Improve efficiency, effectiveness and customer experience from field force to back office
- Capital Delivery – Improve cost-effectiveness and risk management in large scale capital investments
- What You ll Do (Directors) – Lead client-facing work streams, deliver high quality outcomes, recommendations and analyses, and work with and through other consultants under guidance of the senior team
- Developing recommendations based on high quality and insightful financial and operational reviews and modelling
- Identifying how to improve operational performance and create upside potential
- Identifying risks, potential downsides and mitigating actions
- Building pragmatic and implementable strategies and business plans, underpinned by solid analyses
- Driving client implementation including programme management across multiple initiatives
- Creating client-ready reports and presenting our work to clients
- Developing and coaching more junior consultants
- Working in the FTI London office, with frequent work at client sites
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs.
These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.
- Project experience in high paced environments focused on impact and rapid results (e.g. operations performance improvement, turnaround, business plan development, implementation)
- Significant experience of short, high intensity projects with tight deadlines…
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